Cool, calm and highly organised, Lorien works hard behind the scenes at JHA ensuring that everything from scheduling and bookkeeping right through to timesheets and tech support runs smoothly. She’s a true administrative powerhouse that loves her processes and systems – if there’s a process that can be implemented, she’s all for it.

Coming from many years in customer service, Lorien’s high-level communication skills, problem solving, and ability to build relationships make her a true asset to the team, and a real joy to be around!

Lorien gets a kick out of keeping us organised and on-track, and is always searching for new tools, apps and systems to improve efficiency. You can rest assured that she will always have your back and put her hand up to help in any way she can.

She says her favourite part of working with JHA is the team that she gets to work with, and Jules’ great sense of humour! When she’s not busy keeping things running smoothly here, she is baking up a storm, found in the dojo practicing Muay Thai or with her two boys.